2. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.goodwinproperty.co.uk you are accepting and consenting to the practices described in this policy.         3. For the purpose of the General Data Protection Regulations (GDPR) 2018 (the Regulations), the data controller is Goodwin Residential Limited, registered office address is 2-3 St Johns Street, Stamford, Lincs, PE9 2DA
2. Information we may collect from you
1. Our aim is to maintain your data as accurately as possible and to collect data for a specified, explicit and legitimate reason. The data should be limited to what is necessary for us to provide you with property-related information or undertake business transactions for you. Fair and transparent treatment of your data is essential.
We may collect and process the data about you outlined in the document download below:
DATA PROTECTION INFORMATION
2. Information you give us. You may give us information about you by filling in forms on our site www.goodwinproperty.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you search for a property, list your own property, request a valuation on our site, enter a competition, promotion or survey, and when you report a problem with our site.
3. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); properties you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
4. Information we receive from other sources. We may receive information about you if you use any other websites we operate or the other services we provide. We may also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
3. Uses made of the information
1. We use information held about you in the following ways:
2. Information you give to us. We will use this information:
1. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
2. to notify owners of properties you tell us you are interested in of your interest;
3. to store your property preferences and search criteria so that we may contact you with details of properties which may be of interest to you;
4. to provide details of your property to interested parties if you ask us to provide property marketing services (which we will display on our site, at our offices, in marketing emails and on information sheets we produce to market your property);
5. to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
6. to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you;
7. to ensure that content from our site is presented in the most effective manner for you and for your computer.
3. Information we collect about you. We will use this information:
1. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
2. to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
3. to allow you to participate in interactive features of our service, when you choose to do so;
4. as part of our efforts to keep our site safe and secure;
5. to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
6. to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
4. Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
4. Disclosure of your information
1. We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
2. We may share your information with selected third parties including:
1. individuals or organisations interested in a property you own if you ask us to provide property marketing services;
2. individuals or organisations who own a property if you indicate to us that you are interested in that particular property;
3. business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
4. advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;
5. analytics and search engine providers that assist us in the improvement and optimisation of our site.
3. We may disclose your personal information to third parties:
1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
2. if Goodwin Residential Limited are acquired by a third party, in which case personal data held by that company about its customers will be one of the transferred assets; and
3. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of Goodwin Residential Limited, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
5. Where we store your personal data
2. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site;
any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. Your rights
2. Your data protection rights are as follows:
1. The right to be informed
2. The right of access
3. The right of rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. The right not to be subject to automated decision-making including profiling
3. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or such third parties use of your personal data. Please check these policies before you submit any personal data to these websites.
7. Access to information
1. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on this website
We use both session cookies and persistent cookies on this website.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit our website;
- to track you as you navigate our website, and to enable certain features, such as bookmarking content and logging in.
- to improve the website’s usability;
- to analyse the use of our website;
- in the administration of this website;
- to prevent fraud and improve the security of the website;
- to personalise our website for you, including targeting advertisements which may be of particular interest to you.
Third party cookies
When you use our website, you may also be sent third party cookies.
3rd Party Cookies
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Web pages may integrate content modules on social networks in their platform. These modules store and may access cookies from the user terminal allowing the identification of its members while they are on the website.
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Google Analytics, DoubleClick and AddThis cookies can be disabled by following the instructions
The user has the option to allow, block or remove installed ‘cookies’ on your computer by setting your browser options installed on your computer. When cookies are disabled, some available services may no longer be operational.
The process to disable cookies is different in each browser, but it can usually be carried out through the menu.
- Google Chrome (in the Tools Menu)
Setting > Show Advanced Options> Privacy (Setting the Contents) > Cookies
More information: https://support.google.com/chrome/answer/95647?hl=en
- Microsoft Internet Explorer (in the Tools Menu)
Internet Options> Privacy> Advanced
More Information: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-9
Options > Privacy > Cookies
More Information: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari, iPad and iPhone
Preferences > Privacy
More information: http://www.apple.com/legal/privacy/en-ww/cookies/
Setting > Options > Advanced > Cookies
More Information: http://help.opera.com/Windows/12.10/en/cookies.html